The 'Change signature' button will only be available if either the 'Personal signature for personal tickets only' or 'Personal signature' option is selected in the outgoing mail settings of the 'Configuration -> E-mail Settings' page.
This might be due to a feature MSSQL Server 2012 introduced called sequences. Whenever MSSQL Server gets turned off it automagially increments identity counters by 10000. Since this identity is used for ticket IDs those get a +10000 as well.The follo...
Google Chrome version 61 indeed seems to have introduced a change which causes this behavior. Our next public update will contain a fix for this issue. This should be fixed in Lansweeper 6.0.100.67 and up.
Saving texts using Lansweeper's WYSIWYG editor automatically removes IDs, classes and unknown parameters from HTML tags along with any CSS that is deemed unsafe and unsafe tags like iframes. This prevents text added in KB articles, ticket notes etc. ...
There currently seems to be some instability with the 3th party we're using to fetch RSS feeds. This means sometimes we don't get any data back. There isn't anything we can do to immediately fix this issue. However, if it persists we'll be looking in...