timojanssen
Engaged Sweeper II
since ‎08-17-2012
‎07-11-2022

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  • 4 Posts
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Hi,When a ticket is assigned to an agent with Ticket dispatching, there is no outgoing mail to the agent.The "Agent assigned/subscribed to agent" is enabled.Greetings,Timo Janssen
Hi,Can we use a translation for the "### Everything above this line is added to your ticket ###" line on top of every mail.We are using Dutch as our default language.Greetings,Timo Janssen
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