The knowledge base area is great for storing custom issues and hard to solve problems but we would also love an area to store IT SOP's. SOP's are a way to standardize procedures across a department and currently we use word docs or excel spreadsheet...

While in a remote session my screen freezes, the user on the other end still sees me moving the mouse but I see a static image on my end. If I try to disconnect and reconnect my remote session it gets all the way to the point of checking the 5900 po...

On some of the Vista machines when I go to remote into them it gives me a "VNC Authentiaction Fails" dialog. Has anyone seen this error before?

I get this message on some of my Vista Business Edition machines see below. How do I fix it and what password must I set?