Don wrote:Hopefully you don't mind every single agent seeing all of your assets!!!!... Lansweeper lacks some serious helpdesk features.... read receipts and agent permissions are a HUGE issue... especially if you operate in an enviroment with a high ...
Have you tried the User/ OU/ AD Group Relations from within the asset page itself?Asset-> Select Asset-> Edit Asset-> scroll to "User/ OU/ AD Group Relations"From here you can modify the assignment date, its type (we use "Used By") then use the "Sele...
We would like to see this ass well. We will be merging Facilities based tickets with our IT tickets. The ability to assign asset types to teams would be immensely beneficial. If that is too much at the very least just restrict asset views by asset t...
I can get you the hour side of it:Where DatePart(WEEKDAY, htblticket.date) In (2, 3, 4, 5, 6) And DatePart(HOUR, htblticket.date) Between 16 And 19 AND htblticket.spam <> 'True'The minute side still gives me issues.Brandon wrote:gw2dave wr...