With the new licensing announcements, I did not see anything regarding how the helpdesk is licensed. Is it staying the same or it is factored into the one of the new licensing plans?
I received a reminder email to mark a reply as an Accepted Solution, but there hasn't been any updates to my follow up question. Considering I've received Kudos on my follow up question, it's seems like others would like more clarification regarding...
My other comment was meant to be a response to this message.What are the plans regarding the helpdesk portion of Lansweeper? After responding to your response, I looked and could not find any mention of the helpdesk on the website (looked under "Why...
I asked our vendor to check into this minimum license increase and this is the response our rep received from Lansweeper:“The end user may be remembering when Lansweeper was offering Legacy license pricing. Lansweeper moved to $1 per asset price stru...
We are already overpaying for licenses because we've purchased for 1000 assets, but we're only using 550 currently. This minimum increase would double our cost which isn't as severe as the original poster, but is enough that we'll be looking at othe...