Hi there,I am currently in the process of creating an evaluation for our tickets. Unfortunately, I have a little problem with that. I can't find the right group for the type.I can only find the ID and not the full name.I mean this type here:here my p...
Hello,im made this report:Select Top 1000000 htblticket.ticketid As [Ticket ID], htblticket.subject As Betreff, htblticket.date As Datum, htblusers.name As [Erstellt von], htblusers.company As Firma, htblticketstates.statename As Status, htblus...
Hello,i would like to have a feature where i can force my Team to select the right Group for open tickets.The first one who respond will get a windows where he must select a group (like System Administration or Application Development).Best regards,F...
