I have this report built out so far, but I must admit I know very little about SQL and regrettably I do not currently have the cycles to bring myself up to speed. How would I go about showing a count of Windows-based guests in the following report? ...

Please add help desk workflows with multiple ticket generation. For example, a new user request submitted to the Help Desk should be configurable to spin out multiple tickets for things like machine build, account creation, phone # assignment, and s...

Please add a Change Management feature to the next release as this is a pretty standard help desk platform feature.We're looking for the usual features -Change request creationVoting/Advisory BoardsMulti-stage/tiered approvalsManagement ReportingAffe...