Is there a way that a template can be made that is filled out already and just need a resolution?My director wants us to put tickets in for repetitive tasks. Also want it to be visible only to agents if possible
I have a code that will show a poll and report results back to office 365. When I put the code in notepad and save as an HTML it works fine but when I try to put it in the news page using the code button all it will show is the code and not the poll...
When I display assets I see the columns Name, Type, Domain, Last user, OS, Model etc.When I export to excel I lose the last user column.Is there somewhere I can edit what is exported?
Under configuration- website settings at the bottom there is an option for pop up when logging in. We used it to say you are submitting a ticket after hours and to let people know when it was an extended holiday.Unfortunately it has to be turned on m...
We had some similar issues with incoming email. I made a rule on the email itself to move them to a different folder so lansweeper didn't see them when they came in.
