Is there a report we can run that shows the user, the subject and the quantity of tickets & ticket # so we can ferret out who are top talkers are? I'm looking but don't see how to obtain that information.
stevce.brazeau wrote:We would love to be able to build custom workflows as well.Particularly for onboarding staff, or tickets that involve Staff A doing their piece, then handing it off to Staff B. Automatically, would be a dream. We've given up and...
Mike999 wrote:I am doing some research and have not found a good method for tracking docking stations, mouse and keyboards, etc. For example, headsets, I have been manually adding them to the user and I am not sure if I can run a report on this or no...
hutchins79 wrote:Any update on workflow/approval process wishlist?Workflow would be great for onboarding new employees.Approval process would also be worthwhile for Asset Tracking. Just had a meeting w/ our corporate trainer and HR an hour ago on o...
Yes, that would accomplish my goal (or my bosses' more precisely). We want to know who our top talkers are and what they are reporting. 2 reports would work. Suggestions on how to accomplish?Thanks.
