About alejandrom

alejandrom · 10-18-2018

Hello,A month ago, seeing that we never used the administrator user, Built-In, we removed the agent assignment.A few days ago, we restarted the lansweeper server and all the tickets since we made that change to the admin built-in user were not record...

alejandrom · 04-19-2017

Hello people,It would be great if the knowledge base has a tree or subcategories.

Last user on OSX · 03-29-2017

Hello everyone,I found that LS does not have the ability to see the last user on OSX computers.But, I've made a script via SSH that extracts the list of the last users and show on screen.I would like to know if it is possible to put this information ...

alejandrom · 10-19-2018

Thank you for the message, but the problem is that since the Built In user stopped being an agent, the tickets created from there were not saved in the system. A month after that change, we restarted the server because of Windows updates, and the tic...

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Lost tickets after removing the Built-In user from the Agents

knowledge base with a tree or subcategories

Last user on OSX

Re: Lost tickets after removing the Built-In user from the Agents