dpoll7428
Engaged Sweeper II
since ‎08-04-2015
‎07-11-2022

User Statistics

  • 10 Posts
  • 0 Solutions
  • 8 Kudos given
  • 4 Kudos received

User Activity

I am looking for a report for "Tickets Created By". This field is in the History tab of the ticket. It is the first entry on all tickets. So I'm guessing this information is recorded somewhere. I just want to be able to get a count of how many ti...
Lansweeper Help Desk is an excellent choice for ticketing. It is not expensive, and it's pretty easy to use. I like the custom fields, and the configuration is pretty easy. Here are some improvements we'd like to see in future versions of the help ...
We would only like emails to be sent under one circumstance:If I create a ticket and assign it to a different agent, then we want an email to be sent.We DO NOT want an email to be sent when for example, I create a ticket and assign it to myself (Set ...