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User Ticket search expansion - Expand the users ability to search for tickets

Posted: Tuesday, December 14, 2021 5:32:33 PM(UTC)
Earthbound

Earthbound

Member Original PosterPosts: 1
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We get duplicated tickets all the time. Our users need to be able to search on ALL submitted tickets from All users, not just their own. This should be a user role something like: VIEW ONLY ALL TICKETS. Limiting to certain Teams would also come in handy.

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