Notification

Icon
Error

Ability to add a default agent as CC to tickets

Posted: Wednesday, December 1, 2021 9:50:05 PM(UTC)
Don

Don

Member Original PosterPosts: 33
0
Like
For ticket types (departments), you can already assign a default agent... it would be nice if you could also assign a default secondary (cc) agent to any tickets created.... can we get that added as a feature??

Active Discussions

Lansweeper AWS Public IP
by  influence2006   Go to last post Go to first unread
Last post: Today at 7:53:49 PM(UTC)
Lansweeper State change
by  siixems  
Go to last post Go to first unread
Last post: Today at 1:53:25 PM(UTC)
Lansweeper Memory leak and huge scan time
by  I_just_make_more_updates   Go to last post Go to first unread
Last post: Today at 1:42:56 PM(UTC)
Lansweeper Lansweeper commitment for Helpdesk?
by  mecha  
Go to last post Go to first unread
Last post: Today at 11:03:07 AM(UTC)
Lansweeper Router is scanned as webserver
by  Bimal   Go to last post Go to first unread
Last post: Today at 6:39:15 AM(UTC)
Lansweeper Unable to back up database
by  Jeff Palmer  
Go to last post Go to first unread
Last post: 5/13/2022 7:07:45 PM(UTC)
Lansweeper Add custom values
by  nm169   Go to last post Go to first unread
Last post: 5/13/2022 4:44:28 PM(UTC)
Lansweeper Error: Invalid object name 'tblMonitorUni'
by  WFEC  
Go to last post Go to first unread
Last post: 5/13/2022 3:16:01 PM(UTC)