Notification

Icon
Error

New status to mimic Closed

Posted: Wednesday, July 28, 2021 7:14:27 PM(UTC)
chris.anderson

chris.anderson

Member Original PosterPosts: 11
0
Like
We created a new status that we use for certain types of tickets, called PA Closed. We found that tickets in this status are still considered "active" by lansweeper. We would like them to be considered closed. Is there a way to mark a user created status to be treated the same as the builtin closed status?

Active Discussions

Lansweeper History of relationship between pc and monitor
by  hfaddy  
Go to last post Go to first unread
Last post: Yesterday at 1:44:38 PM(UTC)
Lansweeper New Hire Login Request Report
by  Scott Davis   Go to last post Go to first unread
Last post: 9/16/2021 7:16:46 PM(UTC)
Lansweeper SCCM end of life
by  Esben.D  
Go to last post Go to first unread
Last post: 9/16/2021 2:56:23 PM(UTC)
Lansweeper Microsoft Patch Tuesday – September 2021
by  Esben.D  
Go to last post Go to first unread
Last post: 9/14/2021 8:27:06 PM(UTC)
Lansweeper Apple “FORCEDENTRY” Zero-Day Vulnerability
by  Esben.D   Go to last post Go to first unread
Last post: 9/14/2021 12:07:54 PM(UTC)
Lansweeper ALL laptops HP 340S G7 Notebook PC and Bios version
by  Carlos Montes  
Go to last post Go to first unread
Last post: 9/13/2021 3:17:19 PM(UTC)