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Can't see devices on Lansweeper - How can I find the devices that are on my network?

Posted: Monday, May 3, 2021 3:23:33 PM(UTC)
TNL

TNL

Member Original PosterPosts: 2
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Hello,

I am new to Lansweeper, and recently installed Lansweeper(web version) on a device on our school network(Wi-Fi).

I was asked to put in the password for the device, and I put in the PIN that I am using to sign in.

Now when I sign in to Lansweeper, I can't see any of the devices on the network except for lines.
One of the lines is my device, the other three I am not sure what they are.

I guess I did something wrong - how can I see the devices on my network?

Thank you,
TNL
TNL attached the following image(s):
image.png
Brandon
#1Brandon Member Posts: 134  
posted: 5/3/2021 5:48:26 PM(UTC)
Try clicking the remove filters link at the top of the page. Do you your devices now?
TNL
#2TNL Member Original PosterPosts: 2  
posted: 5/3/2021 5:52:37 PM(UTC)
Thank you for your reply. I tried that just now, and I still see only 4 devices.

Thanks

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