Hey SirLoinOfBeef - Welcome as a new Lansweeper user !

Here is how to scan network devices and how to rep[ort on low toner:

https://www.lansweeper.c...e-scanning-requirements/
https://www.lansweeper.c...most-out-of-toner-audit/

Also Here's a Knowledgebase article on sending report alerts:

https://www.lansweeper.c...se/sending-email-alerts/

Thanks for being part of the Lansweeper Community.

Thanks , everyone. I found two reports - one runs in the morning and on runs in the afternoon. They both report on the status of the toner for our printers. Since we installed new printers and removed the old the report is now blank. From the Edit Report screen I cannot make heads or tails of where this report is getting the printer information from.
I am also not sure what exactly to post on here to show what I am seeing as I do not know what information is useful.
What can I post in the forum so that everyone can see what I am seeing and point me in the right diretion?

Here is the code. I think the problem is the snmp settings but I am not sure. This report, when run, comes up empty.

Select Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tsysAssetTypes.AssetTypename,
tsysAssetTypes.AssetTypeIcon10,
tblAssets.IPAddress,
tsysIPLocations.IPLocation,
tblAssetCustom.Manufacturer,
tblAssetCustom.Model,
tblAssets.Lastseen,
tblAssets.Lasttried,
Cast(tblCustDevPrinter.TonerRemaining As nvarchar) +
'%' As RemainingPercentage,
tblCustDevPrinter.TonerMaximum,
tblCustDevPrinter.Tonername,
tblCustDevPrinter.TonerColorName,
tblCustDevPrinter.Lastchanged
From tblCustDevPrinter
Inner Join tblAssets On tblCustDevPrinter.AssetID = tblAssets.AssetID
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Inner Join tsysIPLocations On tsysIPLocations.LocationID =
tblAssets.LocationID
Inner Join tblState On tblState.State = tblAssetCustom.State
Left Join tsysOS On tsysOS.OScode = tblAssets.OScode
Where tsysAssetTypes.AssetTypename = 'Printer' And
tblCustDevPrinter.TonerMaximum <> 0 And tblCustDevPrinter.TonerMaximum > 0 And
tblCustDevPrinter.TonerRemaining <> 0 And
Floor(tblCustDevPrinter.TonerRemaining / (Case
When tblCustDevPrinter.TonerMaximum = 0 Then 1
Else tblCustDevPrinter.TonerMaximum
End) * 100) <= 10 And Floor(tblCustDevPrinter.TonerRemaining / (Case
When tblCustDevPrinter.TonerMaximum = 0 Then 1
Else tblCustDevPrinter.TonerMaximum
End) * 100) >= 0 And tblState.Statename = 'Active'
Order By RemainingPercentage,
tblAssets.Domain,
tblAssets.AssetName

Thanks! Unfortunately when I find the printer report for almost out of toner it comes up blank. Do I need to specify an IP? When I look at the printer list they all show the toner levels but I cannot figure out how to get the built in or the report my predecessor created (see below) to show the status of the toner. Help!