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New License - Unable to get license issued from Lansweeper

Posted: Tuesday, January 26, 2021 3:46:57 PM(UTC)
Mikey

Mikey

Member Original PosterPosts: 1
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I purchased 3000 licenses in Nov. 2020 and have not heard anything. Order reference number was 247045470. The check was sent to CleverBridge on Nov. 24th ; check number 437364. Our bank shows the check cleared on Dec. 3rd. Can you please check on it and issue us the license?

I have emailed Sales, Support and Marketing but got nothing back. Brick wall
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247045470.pdf (105kb) downloaded 7 time(s).
FrankSc
#1FrankSc Member Administration Posts: 116  
posted: 1/29/2021 12:10:10 PM(UTC)
Hello Mikey,

Our apologies if you did not receive the licence. We've sent this to our sales team to get in touch with you ASAP!
FrankSc
#2FrankSc Member Administration Posts: 116  
posted: 1/29/2021 1:28:56 PM(UTC)
Originally Posted by: Mikey Go to Quoted Post
I purchased 3000 licenses in Nov. 2020 and have not heard anything. Order reference number was 247045470. The check was sent to CleverBridge on Nov. 24th ; check number 437364. Our bank shows the check cleared on Dec. 3rd. Can you please check on it and issue us the license?

I have emailed Sales, Support and Marketing but got nothing back. Brick wall


Hello Mikey,

Our Sales team has been trying to contact you, but they were not getting replies either. So we assume that mails from our domain could be quarantined or blocked. Could you please verify and whitelist @lansweeper.com?
You can contact our sales representative directly at ryan.gross@lansweeper.com

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