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Device Duplicates

Posted: Thursday, July 30, 2020 6:39:14 PM(UTC)
Sanca

Sanca

Member Original PosterPosts: 1
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I have firewalls on 2 different locations, in each location we do an Ip scan to detect.

After the scan for location 1 is completed device_1 is added.
But after the scan location 2 is completed device_2 is added but device_1 is removed.
When the scan for the first location is completed again device_1 is added and deice 2 is removed.
And so on.

In the comments for the device I found:
[MERGE] Removing duplicate asset with id 3236 and unique <unique IP > while scanning <unique IP>, writing to asset with id 1431 and unique <mac> instead. Merged asset with asset unique <mac> and MAC address <mac> into asset 3236 with asset unique <(unique IP 1> and MAC address .

I found out that Lansweeper on both devices detects the same mac address which is used as unique key for both devices, so only 1 is visible.

I tried to delete both devices and add them 1st manual without Ip and Mac info, both devices had an unique random created unique key value. But as soon as i scan one of the devices it changed the unique key of the entry back into the mac address.

Any suggestions how to solve this?
FrankSc
#1FrankSc Member Administration Posts: 117  
posted: 7/31/2020 3:49:36 PM(UTC)
Hi,
Lansweeper will indeed merge 2 devices together that hold the same MAC Address.
You can add the duplicate MAC address to the table tsysmacblacklist, this will allow both devices to exist with the same MAC address. Replace '00:00:00:00:00:00' in the query with the MAC of these devices.
After that the 2 devices should not merge any longer.

Quote:
INSERT INTO tsysMacBlacklist (Mac, Comment) VALUES ('00:00:00:00:00:00', 'Firewall')
GO
UPDATE tsysupdate SET MacBlacklist = GETDATE()
GO

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