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Asset Type Mail Server - How does LanSweeper determine the asset type "mail server"?

Posted: Wednesday, May 13, 2020 6:32:13 PM(UTC)
bchybrd

bchybrd

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How does LanSweeper determine the asset type "mail server"? I noticed we have 4 assets that are asset type mail server, yet none of them actually are, and our actual mail servers are not showing in that list. Thank you!
Erik.T
#1Erik.T Member Administration Posts: 99  
posted: 6/17/2020 10:27:43 AM(UTC)
Hi bchybrd,

I would recommend dropping an email to support@lansweeper.com. Our technical support team will be happy to assist you with further support regarding your inquiry.
MarkPayton
#2MarkPayton Member Posts: 3  
posted: 10/29/2020 1:03:54 PM(UTC)
Did you ever get an answer to this question? I am in the same boat, with numerous assets--all only listed by IP address under AssetName--reporting as Mail servers, even though the majority do not currently show up in our DHCP address list as active leases. A couple that do show up at one location are Sonos sound system devices and one is an iPad. I am still evaluating Lansweeper, so I don't know if assets once identified this way are removed when they no longer show up, or if they hang around perpetually.

I have just begun to research this to find out why things get this designation but the response to your query being "ask tech support" doesn't encourage me that this info will be easy to find.

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