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About Memory Changes

Posted: Wednesday, February 19, 2020 6:37:14 PM(UTC)
Nando

Nando

Member Original PosterPosts: 7
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Hello Everyone.

We received the following information in our Memory Changes Report:

AssetName Action DeviceLocator MB MemoryName Lastchanged
HOSTNAME Added DIMM1 4096 DDR3 02/18/2020 10:33:44
HOSTNAME Removed DIMM1 4096 Unknown 02/18/2020 10:33:44

The user said that nothing changed physically on this machine. Is there any chance that Lansweeper has generated this log by another reason?

Brick wall
CyberCitizen
#1CyberCitizen Member Posts: 342  
posted: 2/21/2020 3:50:59 AM(UTC)
Possible OS updates which have updated the bios/firmware potentially now detecting the memory type as it shows memory type as unknown, in the same SIMM1 slot, same size now shows as DDR3.
fjca
#2fjca Member Posts: 82  
posted: 2/21/2020 5:51:17 PM(UTC)
A Windows 7 -> Windows 10 update will do that...

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