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Lansweeper extension not installing

Posted: Tuesday, September 3, 2019 2:58:00 PM(UTC)
Juha Otava

Juha Otava

Member Original PosterPosts: 44
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This issue has been solved! Click here to view the solution
From KB
Quote:
The executable adds the Lansweeper extension for Firefox to the Program Files\Mozilla Firefox\browser\extensions or Program Files (x86)\Mozilla Firefox\browser\extensions directory on your computer.


My problem is Firefox extension doesn't get installed anywhere. No error messages, nothing. So I don't have anything to enable in Firefox extensions settings.

Now what?
steveb
#1steveb Member Posts: 24  
posted: 9/3/2019 6:15:27 PM(UTC)
I had the same issue and had to reinstall firefox to fix it.
CyberCitizen
#2CyberCitizen Member Posts: 395  
posted: 9/4/2019 3:48:00 AM(UTC)
I use a portable version of FireFox Nightly, as such for the extension to work I had to modify this key.

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\NativeMessagingHosts\com.lansweeper.lansweepershellexecFF]
@="C:\\_Portables\\Firefox.Nightly\\App\\Firefox64\\browser\\extensions\\Lansweeper\\com.lansweeper.lansweepershellexecFF.json"

Juha Otava
#3Juha Otava Member Original PosterPosts: 44  
posted: 9/4/2019 7:27:45 AM(UTC)
Originally Posted by: steveb Go to Quoted Post
I had the same issue and had to reinstall firefox to fix it.


That solved my problem, though I think I already did that once earlier. I've been using Firefox ESR, but now installed "normal" version and everything works. Still can't say if it is ESR specific problem or not. Thanks!
Argon0
#4Argon0 Member Posts: 44  
posted: 6/1/2020 3:02:18 PM(UTC)
Originally Posted by: steveb Go to Quoted Post
I had the same issue and had to reinstall firefox to fix it.


Not sure this is a solution, more a work around.. Why does this happen, is it a fault of Firefox, or of LanSweeper?



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