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Imageright Installation - I am getting repeated failures on deploy any ideas?

Posted: Thursday, June 20, 2019 10:07:46 PM(UTC)
Lannes

Lannes

Member Original PosterPosts: 3
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<?xml version="1.0" encoding="utf-8"?>
<Package>
<Name>IR 6.7 Install</Name>
<Description></Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>1800</MaxDuration>
<Rescan>True</Rescan>
<RunMode>2</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Desktop Install</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>2</Success>
<Failure>-3</Failure>
<Path>\\lansweeper\defaultpackageshare$\Installers\IR\installs\IRDesktop.msi</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>msiexec.exe /i "\\lansweeper\defaultpackageshare$\Installers\IR\installs\IRDesktop.msi" /norestart /qn</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
<Step>
<Nr>2</Nr>
<Name>Install IRDocumentConverter.64</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>3</Success>
<Failure>-3</Failure>
<Path>\\lansweeper\defaultpackageshare$\Installers\IR\installs\IRDocumentConverter.64.msi</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>msiexec.exe /i "\\lansweeper\defaultpackageshare$\Installers\IR\installs\IRDocumentConverter.64.msi" /norestart /qn</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
<Step>
<Nr>3</Nr>
<Name>Copy Config Files</Name>
<Type>2</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path></Path>
<Parameters></Parameters>
<MSIParameters></MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>copy /y \\Lansweeper\defaultpackageshare$\installers\IR\config files\imageright.desktop.exe.config "C:\Program Files (x86)\ImageRight\Clients\imageright.desktop.exe.config"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>7.1.100.16</SoftwareVersion>
</Package>
CyberCitizen
#1CyberCitizen Member Posts: 189  
posted: 6/21/2019 1:30:32 AM(UTC)
Can you advise at what step your package is failing?
I also can't find a download to test the file etc, but from what I did see, you need to make sure you have the .net 4 framework installed.
Lannes
#2Lannes Member Original PosterPosts: 3  
posted: 6/21/2019 1:37:42 PM(UTC)
It fails on step #1 and the .Net comment is a good catch.
We will need an update of .Net first.
I will work that patch.

Thank You!!
Lannes
#3Lannes Member Original PosterPosts: 3  
posted: 6/21/2019 7:10:09 PM(UTC)
Thanks for the assistance, The deploy is working great now.
CyberCitizen
#4CyberCitizen Member Posts: 189  
posted: 6/24/2019 1:01:30 AM(UTC)
Glad to have been of assistance.

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