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Block user account -
Can you block specific user accounts from creating tickets
Posted:
Friday, January 18, 2019 5:04:14 PM(UTC)
wrrmc
Member
Original Poster
Posts: 1
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We use some generic logons for some areas of our operation but everyone has an AD and email account. Is there a way to block specific (generic) accounts from logging in and creating Helpdesk tickets?
#1
Esben.D
Member
Administration
Posts: 1,310
posted:
1/23/2019 4:43:54 PM(UTC)
You'll have to specify who in your domain has access by specifying Windows user groups as mentioned here:
https://www.lansweeper.c...cess-to-the-web-console/
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