Notification

Icon
Error

Block user account - Can you block specific user accounts from creating tickets

Posted: Friday, January 18, 2019 5:04:14 PM(UTC)
wrrmc

wrrmc

Member Original PosterPosts: 1
0
Like
We use some generic logons for some areas of our operation but everyone has an AD and email account. Is there a way to block specific (generic) accounts from logging in and creating Helpdesk tickets?
Esben.D
#1Esben.D Member Administration Posts: 1,565  
posted: 1/23/2019 4:43:54 PM(UTC)
You'll have to specify who in your domain has access by specifying Windows user groups as mentioned here: https://www.lansweeper.c...cess-to-the-web-console/

Active Discussions

Lansweeper NEW TAB
by  TinyTunerz   Go to last post Go to first unread
Last post: Today at 1:39:19 PM(UTC)
Lansweeper Force SNMP?
by  JacobH  
Go to last post Go to first unread
Last post: Today at 1:11:46 PM(UTC)
Lansweeper LSAgent has forgotten x64 Windows applications
by  thoughtmonkey   Go to last post Go to first unread
Last post: Today at 8:06:40 AM(UTC)
Lansweeper Lsremote "No supported authentication methods!"
by  Duiker  
Go to last post Go to first unread
Last post: Today at 7:52:24 AM(UTC)
Lansweeper Scan Uptime.
by  TimAlex   Go to last post Go to first unread
Last post: Today at 7:32:41 AM(UTC)
Lansweeper Performance scanning - incorrect values
by  Richard_Lan  
Go to last post Go to first unread
Last post: Yesterday at 4:26:02 PM(UTC)
Lansweeper Windows firewall rules
by  pryan67   Go to last post Go to first unread
Last post: Yesterday at 2:56:52 PM(UTC)
Lansweeper Run outside of our domain?
by  pryan67  
Go to last post Go to first unread
Last post: Yesterday at 2:53:05 PM(UTC)