Notification

Icon
Error

Report about Time worked per agent for last 30 days, for specific type of tickets

Posted: Monday, June 21, 2021 4:43:11 PM(UTC)
Dimitar Staykov IT

Dimitar Staykov IT

Member Original PosterPosts: 4
0
Like
Hi I need a Report about Time worked per agent closed in last 30 days, for specific type of tickets.
We have a ticket type called IT-on-Duty and I want to get a report with worked time for this type of tickets closed in the last 30 days for every user.
I am imagin something like this but filtered only for tickettype is IT-on-Duty.

User1 0 days 1 hours 15 minutes
User2 0 days 4 hours 15 minutes
User3 1 days 0 hours 45 minutes
User4 0 days 4 hours 25 minutes
Dimitar Staykov IT attached the following image(s):
rep.png

Active Discussions

Action Remote Uninstaller
by  hirogen   Go to last post Go to first unread
Last post: 7/15/2021 2:09:47 PM(UTC)
Lansweeper uVNC Portable (trying to replace LSRemote)
by  CyberCitizen  
Go to last post Go to first unread
Last post: 6/15/2021 11:40:21 PM(UTC)
Action Password Status
by  steveb   Go to last post Go to first unread
Last post: 5/20/2021 5:24:13 PM(UTC)
Lansweeper Verify a successful copy to user computer
by  Brandon  
Go to last post Go to first unread
Last post: 4/22/2021 9:09:50 PM(UTC)
Lansweeper Pablo
by  Pablo   Go to last post Go to first unread
Last post: 4/20/2021 8:05:07 PM(UTC)
Lansweeper Can Actions work when using when using a Ubuntu machine
by  mzipperer  
Go to last post Go to first unread
Last post: 4/1/2021 10:16:34 PM(UTC)
Lansweeper Remove user from local admin group
by  jhartley@alcona-county.net   Go to last post Go to first unread
Last post: 3/24/2021 4:27:30 PM(UTC)
Lansweeper Network Scanning
by  MZU  
Go to last post Go to first unread
Last post: 3/7/2021 8:23:10 AM(UTC)