Notification

Icon
Error

Broken scanning of AD - We can no longer scan users

Posted: Monday, November 28, 2016 1:14:39 PM(UTC)
Christian Engelund

Christian Engelund

Member Original PosterPosts: 20
0
Like
We seem incapable of scanning our domain anymore. It happened apparently a while ago, somewhere in September (judging from the completed scan indicators under Scan Targets), but I don't have any idea why that might be, as we haven't made any updates or configuration changes. We've now tried recreating targets, credentials, etc. - but nothing happens.

I now enabled debugging on the log and restarted the server, where it's making references to something that hasn't been part of our setup for months. It's as if there's a cache somewhere, that it is still processing, even when we try to clear the queue or restart the service. It also, after having been up and running for an hour, mentioned deleting a user that was no longer found in AD - but that user was never part of the OUs we're filtering on, so why he would even be processed, I have no clue whatsoever.

I even reinstalled the service and the website, no dice.

Clicking "Clear Queue" shows that it's processing, but it never stops. The indicator just keeps going around.

As far as I can tell, there's a queue for the AD somewhere, which is not cleared with restarting the service, and it's stuck in it somehow. Any ideas?
LS IT Admins
#1LS IT Admins Member Posts: 4  
posted: 5/14/2021 10:59:35 AM(UTC)
Did you ever resolve this....I have a similar issue which I've posted about.

Active Discussions

Lansweeper Enterprise Options in Menu Bar/Configuration
by  mk@allan   Go to last post Go to first unread
Last post: 6/18/2021 7:38:43 PM(UTC)
Lansweeper No One getting back to me from Lansweeper
by  Kenneth Lindsay  
Go to last post Go to first unread
Last post: 6/18/2021 3:31:06 PM(UTC)
Lansweeper INFO DateTimeService time refresh
by  miharix   Go to last post Go to first unread
Last post: 6/18/2021 10:48:57 AM(UTC)
Lansweeper RPC Unavailable error
by  Greeno  
Go to last post Go to first unread
Last post: 6/17/2021 7:15:07 PM(UTC)
Lansweeper Exclude Search
by  pryan67  
Go to last post Go to first unread
Last post: 6/16/2021 4:01:43 PM(UTC)
Lansweeper Report: All Apple Mac devices with Memory RAM asset
by  gabrielo   Go to last post Go to first unread
Last post: 6/16/2021 3:17:24 PM(UTC)
Lansweeper Does technical support for LS really respond?
by  tosch  
Go to last post Go to first unread
Last post: 6/16/2021 12:48:50 PM(UTC)