Notification

Icon
Error

Install Adobe Reader Error

Posted: Thursday, May 6, 2021 10:53:32 AM(UTC)
Hilbers

Hilbers

Member Original PosterPosts: 5
0
Like
Hello together,

my installation of the Adobe Reader fails every time an I do not know why.
See the screenshot


On the PC is no Adobe installed


Steps:

<?xml version="1.0" encoding="utf-8"?>
<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.2.210.4</SoftwareVersion>
</Package>
Hilbers attached the following image(s):
tempsnip.png
Hilbers
#1Hilbers Member Original PosterPosts: 5  
posted: 5/11/2021 3:08:30 PM(UTC)
Hello, has somebody a Idea?
Brandon
#2Brandon Member Posts: 154  
posted: 5/11/2021 3:25:07 PM(UTC)
Try this instead: readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES
Hilbers
#3Hilbers Member Original PosterPosts: 5  
posted: 5/12/2021 2:15:38 PM(UTC)
Hello,

thank you for your help.

Now I get this error message:

Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (xxx). ShareCredential: (xxx).
Command: "\\xxx\DP$\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"

The Package is this:

<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.4.0.9</SoftwareVersion>
</Package>
Brandon
#4Brandon Member Posts: 154  
posted: 5/12/2021 2:46:54 PM(UTC)
Try running the exe on the local computer with your original parameters to make sure they are correct.
KrisNelson
#5KrisNelson Member Posts: 46  
posted: 5/20/2021 4:36:19 PM(UTC)
I don't use lansweeper as a deployment method, but I can see from your xml file that you are specifying msi switches to an exe.

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>

Maybe this is by default and Lansweeper knows what to do with it, but I would imagine they shouldn't be there.

Also according to this xml the parameters aren't placed in the right section of the package. You have them with the patch and not with the parameters section.


If my thinking if correct, this really should read more like this:

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe</Path>
<Parameters>/sAll /rs /msi EULA_ACCEPT=YES</Parameters>
<MSIParameters></MSIParameters>


-Kris

Active Discussions

Lansweeper Enterprise Options in Menu Bar/Configuration
by  mk@allan   Go to last post Go to first unread
Last post: 6/18/2021 7:38:43 PM(UTC)
Lansweeper No One getting back to me from Lansweeper
by  Kenneth Lindsay  
Go to last post Go to first unread
Last post: 6/18/2021 3:31:06 PM(UTC)
Lansweeper INFO DateTimeService time refresh
by  miharix   Go to last post Go to first unread
Last post: 6/18/2021 10:48:57 AM(UTC)
Lansweeper RPC Unavailable error
by  Greeno  
Go to last post Go to first unread
Last post: 6/17/2021 7:15:07 PM(UTC)
Lansweeper Exclude Search
by  pryan67  
Go to last post Go to first unread
Last post: 6/16/2021 4:01:43 PM(UTC)
Lansweeper Report: All Apple Mac devices with Memory RAM asset
by  gabrielo   Go to last post Go to first unread
Last post: 6/16/2021 3:17:24 PM(UTC)
Lansweeper Does technical support for LS really respond?
by  tosch  
Go to last post Go to first unread
Last post: 6/16/2021 12:48:50 PM(UTC)