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Install Adobe Reader Error

Posted: Thursday, May 6, 2021 10:53:32 AM(UTC)
Hilbers

Hilbers

Member Original PosterPosts: 5
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Hello together,

my installation of the Adobe Reader fails every time an I do not know why.
See the screenshot


On the PC is no Adobe installed


Steps:

<?xml version="1.0" encoding="utf-8"?>
<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.2.210.4</SoftwareVersion>
</Package>
Hilbers attached the following image(s):
tempsnip.png
Hilbers
#1Hilbers Member Original PosterPosts: 5  
posted: 5/11/2021 3:08:30 PM(UTC)
Hello, has somebody a Idea?
Brandon
#2Brandon Member Posts: 169  
posted: 5/11/2021 3:25:07 PM(UTC)
Try this instead: readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES
Hilbers
#3Hilbers Member Original PosterPosts: 5  
posted: 5/12/2021 2:15:38 PM(UTC)
Hello,

thank you for your help.

Now I get this error message:

Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (xxx). ShareCredential: (xxx).
Command: "\\xxx\DP$\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"

The Package is this:

<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.4.0.9</SoftwareVersion>
</Package>
Brandon
#4Brandon Member Posts: 169  
posted: 5/12/2021 2:46:54 PM(UTC)
Try running the exe on the local computer with your original parameters to make sure they are correct.
KrisNelson
#5KrisNelson Member Posts: 47  
posted: 5/20/2021 4:36:19 PM(UTC)
I don't use lansweeper as a deployment method, but I can see from your xml file that you are specifying msi switches to an exe.

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>

Maybe this is by default and Lansweeper knows what to do with it, but I would imagine they shouldn't be there.

Also according to this xml the parameters aren't placed in the right section of the package. You have them with the patch and not with the parameters section.


If my thinking if correct, this really should read more like this:

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe</Path>
<Parameters>/sAll /rs /msi EULA_ACCEPT=YES</Parameters>
<MSIParameters></MSIParameters>


-Kris

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