Notification

Icon
Error

Forwarding tickets to regular email recipents

Posted: Tuesday, November 24, 2020 9:48:15 AM(UTC)
ChristerT

ChristerT

Member Original PosterPosts: 3
0
Like
This was sent to Lansweeper Support, but I'd like to see what the crowd has to say about this? There is currently no function available, and a workaround is needed.

Our financial department receives customer emails through the Lansweeper Helpdesk function, and sometimes they need to forward info internally to users in other departments, without the customer knowing, to get more information before replying to the customer.

How is this done?

Active Discussions

Lansweeper Rest API for Scanning
by  Brian Smith   Go to last post Go to first unread
Last post: Today at 7:35:27 PM(UTC)
Lansweeper Language translation not working anymore
by  Florian  
Go to last post Go to first unread
Last post: Today at 6:03:19 PM(UTC)
Lansweeper Use current user for scanning credentials?
by  pryan67   Go to last post Go to first unread
Last post: Today at 6:01:33 PM(UTC)
Lansweeper Bluetooth Info
by  FrankSc  
Go to last post Go to first unread
Last post: Today at 5:42:59 PM(UTC)
Lansweeper Question about Scanning Assets and Password Encryption
by  FrankSc   Go to last post Go to first unread
Last post: Today at 5:23:05 PM(UTC)
Lansweeper How to enable HTTPS in ver 6.0.150.60
by  Duncan.Miles  
Go to last post Go to first unread
Last post: Today at 1:11:19 PM(UTC)
Lansweeper INFO DateTimeService time refresh
by  miharix   Go to last post Go to first unread
Last post: Yesterday at 3:22:29 PM(UTC)
Lansweeper MS Edge Chromium LanSweeper Extension development
by  Slim D  
Go to last post Go to first unread
Last post: 1/15/2021 11:39:29 AM(UTC)