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Help desk API - need help with the API to create tickets

Posted: Tuesday, October 27, 2020 5:01:18 PM(UTC)
Skylar@Hennig

Skylar@Hennig

Member Original PosterPosts: 2
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Hello,


I am trying to use the Helpdesk API to allow end users to create tickets from our intranet site using an HTML form. I haven’t been able to get that working but if I try to add a ticket using the URL (http://lansweeper:81/api.aspx?Action=AddTicket&Key=80aac06c-43c1-498a-9e0f-d477e398b13b&Subject=Test&Description=TEst&username=test&email=test@tes.com) I get a 500 internal server error from the browser. can anyone help with this? as I am not sure what could be causing this


Skylar@Hennig attached the following image(s):
api.png

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