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Unable to access the lansweeper consol for other computer - Unable to access the lansweeper consol for other computer

Posted: Tuesday, July 14, 2020 7:49:32 PM(UTC)
Kudnan Ingle

Kudnan Ingle

Member Original PosterPosts: 1
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hi
I have Installed the LS on my one of windows 2016 STD server and it was working fine for 2 day then i have taken that machine into the domain and installed antivirus on the same after that it stop working.
i Have also revert all the changes

1 removed my Server form domain
2 uninstalled the antivirus
3 uninstalled all the windows update.
but it is not working. it working fine on localhost i have also reinstalled the LS.
where to find the LS logs

Regards
KUndan
FrankSc
#1FrankSc Member Administration Posts: 43  
posted: 7/20/2020 1:43:26 PM(UTC)
Hello,

The service log file, erroglog.txt, can be found in Program Files (x86)\Lansweeper\Service\. You can also consult the web_errorlog.txt in Program Files (x86)\Lansweeper\Website\App_Data\.

If the application opens fine under localhost, there won't be a problem with Lansweeper itself. Depending on the url you are using to open the application, there will be most likely an issue to resolve the name of the server or IP from the client you are using in the url.

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