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Deleting Installer Package

Posted: Thursday, October 10, 2019 12:53:15 AM(UTC)
netadminmicron

netadminmicron

Member Original PosterPosts: 3
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Hi, I have an installer package that I cannot delete. Before this, it was stuck in a "performing preliminary check" loop despite it actually getting installed at that endpoint.

I found in another post the following steps to end the loop which I followed but didn't work immediately.

- stop lansweeper service
- clear installer logs
- delete the scheduled task at the endpoint
- start the lansweeper service

Eventually the package loop stopped and I no longer saw it returning to the Installer Logs as "performing preliminary checks" and now I am trying to delete the package and recreate it. My thinking is the package is corrupt in some way.

As I go to delete it, I get a warning that it is linked and I am apprehensive to click on "YES" not wanting to leave any corruption laying around in the LS database/tables.

The warning is attached.

Any advice how to proceed to "properly" delete this package?

Thanks,
John
netadminmicron attached the following image(s):
2019-10-09_19-41-03.png
Esben.D
#1Esben.D Member Administration Posts: 1,877  
posted: 10/10/2019 2:39:07 PM(UTC)
Are you sure that the package is not linked to a scheduled deployment? That what it seems to suggest. You can remove the scheduled deployment and then remove the package.
netadminmicron
#2netadminmicron Member Original PosterPosts: 3  
posted: 10/10/2019 4:52:39 PM(UTC)
Originally Posted by: Esben.D Go to Quoted Post
Are you sure that the package is not linked to a scheduled deployment? That what it seems to suggest. You can remove the scheduled deployment and then remove the package.


I have never used a "Scheduled Deployment" but I headed straight there from your suggestion and I found nothing listed. So, I created a "Scheduled Deployment", linked it to the "Installer Package" in question, saved it, then deleted it.
I went back to "Installer Packages" and was now able to delete it without a warning. Weird but very NICE!

Thank you Esben.D for the suggestion that ultimately led to the fix!

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