Bitlocker Encryption Recovery Key no information found

[imccarthy]

Hi All,

I have updated to Lansweeper v.7.2.100.20 hoping to view Bitlocker Recovery keys but I am getting no information found on the Recovery Keys page.

Encryptable volumes shows the C drive as Protection status On. I have granted the account Lansweeper uses access to the Bitlocker keys in active directory and confirmed my Lansweeper user has the correct permission to view Bitlocker keys in Lansweeper.

Any ideas on what to check or what I am missing?

[OCESJF]

where are you able to see the bitlocker keys info for each computer??

also I only found to see if is enabled or not under Config>Windows>Encriptable volume when I see the computer that I want to check

[grimstar]

Have you performed a full AD scan since making the change? That's what I did and my BitLocker keys populated as the scan progressed.