Ricoh printers

[AM13337]

I can't seem to get toner levels from a few different Ricoh printers.

I'm wondering if you can update your code to properly bring in this SNMP data.

[AM13337]

The update fixed it. Thank you.

[Esben_D · Accepted solution]

Are you running on the latest version? We recently did some fixes specifically for Ricoh printers.

If needed you can find update instructions here: https://www.lansweeper.com/kb/118/updating-your-installation.html