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IT Heroes

IT Heroes in Action: Security Audits in the Middle of a Pandemic

3 min. read
19/07/2021
By Nils Macharis
IT-Hero-Awards-2021

Why Nominee Team LGIT Deserves to Be Named It Hero of the Year 2021

Lansweeper proudly presents the story of Team LGIT from La Macchia Group. This IT team has the makings of a true IT Hero and deserves some recognition. Support this nominee by reading their story and casting your vote before July 26!

Nominee: Team LGIT
Organization: La Macchia Group
Location: USA

What impact has Team LGIT demonstrated professionally and/or in the community to support this candidacy?

From the beginning of the pandemic in mid-March 2020 until May 2021, La Macchia Group’s IT specialists – known as Team LGIT – kept the company running on work-from-home status with ZERO downtime. Matt Huffman, the company’s Information Technology Manager, explains how.

“When our company started working remotely, all users took their devices and additional peripherals home. They received additional training and support on-demand, LGIT even reached out and assisted them with home networking challenges and upgrades. When the office converted to optional part-time, LGIT introduced thermal scanners and assisted HR with daily contact tracing logs.”

The team also helped to clean the printers and common items in conference rooms every day and updated several offices and conference rooms to prepare for the return of the whole company to the office. “On top of that,” Matt adds, “in November 2020 LGIT completed its fourth straight SOC 2 security audit – in the middle of a pandemic!”

How has Lansweeper helped in making that impact?

The list is long. “Lansweeper helps us monitor user equipment from afar,” Matt begins. “Weekly ‘blue-screen-of-death’ and new software-install reports keep us abreast of potential user issues. Also, Lansweeper helps LGIT maintain SOC 2 security compliance in a variety of ways.”

For example, the team collaborates with the Lansweeper community to build and maintain reports. “A year ago, with our previous asset system, we realized we weren’t able to monitor assets outside the building. So, we started using Lansweeper. It enabled us to track loaned-out equipment, which also assists with SOC 2 compliance. LsAgent resolved that!“

He’s referring to the lightweight, cross-platform scanning agent introduced in Lansweeper 7.0. “It automatically gathers asset data locally and sends it back to your Lansweeper installation, either via a direct push or through Lansweeper’s cloud-hosted relay service,” Matt says.

“Lansweeper helps us monitor user equipment from afar.”

Matt Huffman, Information Technology Manager, La Macchia Group

What was the team’s biggest challenge so far in 2021?

“Figuring out the next steps forward for our environment,” answers Matt. “We want to utilize the cloud more, but our company functions better as a whole when staff is on site. It’s due to the collaborative nature of our niche industry and products.”

About La Macchia Group

La Macchia Group designs and builds market-driven, brand-centered financial institutions, offering in-house analytics and consulting support that requires the most elite info-security support. Their collaborative approach to finding the right solutions for their client’s specific needs means their talent and their tech have to be top-notch. Through a deep understanding of the financial industry, a commitment to continuous improvement, and a dedication to making the workplace fun, they support their clients’ business growth.

La Macchia Group scaled 1

Company name: La Macchia Group
Founding date: 2002
Industry: Architecture & construction
Country: United States
Number of employees: 90
Number of IT assets: 600+
Website: www.lamacchiagroup.com

During the SysAdmin Day Awards Lansweeper celebrates the work of system administrators and IT teams everywhere. Take part in the celebrations by voting for your favorite nominee. They have a chance at winning the title of IT Hero of 2021 and various other prizes. Find more information on the competition here.