Reducing Operational Risks with Lansweeper and CI Sync Integration

Operational, cyber, and compliance risks are a significant concern for businesses, with 2024 data indicating that 33% of organizations identify operational risks, and 41% citing compliance and regulatory issues as their most significant challenges in risk management. 

Why? Because organizations with significant non-compliance risks face substantial financial consequences, with the average cost of a data breach reaching $5.05 million — a 12.6% increase over the typical breach cost.

Given that almost 20% of risk and compliance professionals reported facing legal or regulatory actions initiated by a governing authority against their organization over the past 3 years, the need for proactive risk management is vital.

However, most organizations struggle with maintaining an accurate, up-to-date IT asset inventory – the foundation for proactive risk management. Blind spots in your IT asset inventory make it extremely difficult to identify and address non-compliance issues, operational inefficiencies, and security vulnerabilities. Without reliable information, the risk of non-compliance, asset mismanagement, and potential cyber threats is high.  

To tackle this problem, Lansweeper and Synchfish have partnered to deliver an integration with ServiceNow that helps eliminate blind spots and enable comprehensive asset management.

No More Blind Spots

ServiceNow users often wrestle with gaining complete asset visibility into their IT estates, because they have to rely on tedious manual input to update their CMDB. This process is time-consuming and error-prone, and often results in a CMDB full of stale or inaccurate data. Installing agents for device tracking requires manual configuration, further complicating IT operations.

With Lansweeper’s agentless scanning capabilities and seamless integration with Syncfish’s CI Synchronizer (CI Sync), you can eliminate these inefficiencies. The integration automates asset discovery and updates, creating a centralized IT asset inventory that’s always complete and reliable. This streamlined approach enhances IT operations, improves compliance, and lowers operational costs – all while drastically reducing non-compliance, operational, and security risks.

Lansweeper provides technology asset data, creating a centralized, real-time view of the entire IT estate. Its Asset Radar technology identifies any asset the moment it connects to the network – even rogue devices that may only connect briefly. Through the integration with CI Sync, this data flows effortlessly into your ServiceNow CMDB, ensuring near real-time automated updates to keep your IT asset data current and accurate, eliminating the manual effort of data collection and reducing risks associated with stale or duplicate data. 

Let’s get into the details of how an accurate, current CMDB is essential to reducing operational, cyber and compliance risks.

Strengthening Compliance and Governance

With automated detection of vulnerabilities and non-compliant assets, you can address issues quickly – before they escalate into serious problems. Reliable asset data supports Governance, Risk, and Compliance (GRC) initiatives, helping you avoid costly fines and penalties while supporting adherence to evolving regulatory mandates.

Importantly, Lansweeper – CI Sync integration empowers you to maintain control over your OT environment by detecting and monitoring all connected devices to reduce vulnerabilities and minimize downtime. A safer OT environment not only protects critical systems – it helps to ensure your devices remain fully compliant and optimized for peak performance.

Reducing Operational Risks and Enhancing Incident Response

Operational risks, such as unplanned outages and IT inefficiencies, can impact operations and drive up costs, eating into your organization’s margins and putting its reputation on shaky ground. 

By continuously monitoring and synchronizing assets within the CMDB, the Lansweeper-CI Sync integration enables proactive maintenance to reduce the potential for downtime, and improves incident response times should downtime occur. With an up-to-date CMDB, your IT teams have accurate, up-to-date asset data on-hand, which slashes the time spent investigating the impact and scope of the incident, enabling faster issue resolution and smarter decision-making.

By helping to reduce the mean time to repair (MTTR), fast access to Lansweeper data inside your ServiceNow CMDB strengthens your organization’s resilience against disruptions.

Improving Security and Strategic Decision-Making

The Lansweeper – CI Sync integration transforms the ServiceNow CMDB from a potential liability into a strategic asset with real-time, high-fidelity data that bolsters your organization’s security posture. 

By eliminating blind spots and ensuring comprehensive visibility, you can significantly reduce vulnerabilities and safeguard your critical IT infrastructure. 

For example, with real-time monitoring and accurate data on all technology assets, your IT teams can quickly identify and address outdated software or misconfigured devices that hackers could exploit. Armed with reliable insights, they can make informed, strategic decisions to strengthen security while aligning IT initiatives with broader business goals. This proactive approach helps mitigate risks and creates a strong foundation for driving innovation and maintaining a competitive edge.

Discover the Power of Lansweeper and CI Sync

Operational, cyber, and compliance risks continue to pose significant challenges for organizations, with data showing the costly consequences of non-compliance and inadequate risk management. An accurate, up-to-date IT asset inventory is the cornerstone of proactive risk mitigation.

The Lansweeper – CI Sync integration provides a powerful solution for tackling compliance, cyber, and operational risks. By combining Lansweeper’s comprehensive technology asset data discovery capabilities with CI Sync’s seamless synchronization into ServiceNow CMDB, you gain complete, high-fidelity visibility across your entire asset inventory – and that means you can tackle regulatory requirements, strengthen your security posture, and optimize operations with confidence.

Learn more about how the seamless integration between Lansweeper and CI Sync can help you keep your ServiceNow CMDB complete and accurate at all times.

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Lansweeper + CI Sync for ServiceNow CMDB Automation

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