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Lansweeper help desk questions

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[ Sticky ] Request for additional help desk translations Go to last postGo to first unread
by Susan.A  | Last activity by wredig   (11/7/2018 2:58:04 PM(UTC))
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Sticky (New Posts)
[ Sticky ] Please send help desk issues to support@lansweeper.com
by Susan.A  | Last activity by Susan.A  (5/8/2016 5:32:03 PM(UTC))
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Hot Topic (New Posts)
Help Desk not disabling for regular users? Go to last postGo to first unread
by Benjgreg  | Last activity by FrankSc   (11/26/2020 8:18:38 PM(UTC))
8
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3,746
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1
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Forwarding tickets to regular email recipents
by ChristerT  | Last activity by ChristerT  (11/24/2020 9:48:15 AM(UTC))
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42
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Change Ticket Close Date and Time
by Brandon  | Last activity by Brandon  (11/20/2020 5:26:56 PM(UTC))
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111
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Email to close ticket Go to last postGo to first unread
by enush  | Last activity by rbj_godske   (11/19/2020 9:37:14 AM(UTC))
3
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4,588
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2
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Auto Assign Agent on First Email Response Go to last postGo to first unread
by Mick Montgomery  | Last activity by rbj_godske   (11/19/2020 9:33:53 AM(UTC))
11
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5,368
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5
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Report Request - Agent assignment
by chris.anderson  | Last activity by chris.anderson  (11/12/2020 10:04:46 PM(UTC))
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95
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Export Ticket List Go to last postGo to first unread
by Chris H  | Last activity by Chris H   (11/12/2020 8:00:45 PM(UTC))
2
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182
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0
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Help Desk Users Required To Have Email
by Vince  | Last activity by Vince  (11/12/2020 7:49:23 PM(UTC))
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106
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Help Desk Questions
by EalTesIN  | Last activity by EalTesIN  (11/12/2020 7:14:57 PM(UTC))
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91
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Linking Tickets? Go to last postGo to first unread
by ktc2  | Last activity by Flo   (11/11/2020 3:01:10 PM(UTC))
6
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6,765
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0
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How to properly disable Helpdesk agent Go to last postGo to first unread
by DaveWebb  | Last activity by DaveWebb   (11/9/2020 9:13:04 PM(UTC))
2
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194
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3
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Help Desk Workflow Go to last postGo to first unread
by adamsuth  | Last activity by iflyvfr   (11/9/2020 5:08:20 PM(UTC))
10
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10,639
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18
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O365 Modern Authentication Exchange EWS? Go to last postGo to first unread
by vabello  | Last activity by Lee123456   (11/6/2020 1:31:19 PM(UTC))
1
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332
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Help desk API
by Skylar@Hennig  | Last activity by Skylar@Hennig  (10/27/2020 5:01:18 PM(UTC))
0
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192
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viewing all tickets for supervisor (without agent licence)
by Isabella  | Last activity by Isabella  (10/26/2020 12:12:45 PM(UTC))
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202
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Link in News widget to image stored on lansweeper server
by bthayer  | Last activity by bthayer  (10/20/2020 6:42:56 PM(UTC))
0
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151
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Change State automatic
by BFI  | Last activity by BFI  (10/20/2020 8:07:16 AM(UTC))
0
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169
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0
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Different types of tickets? Go to last postGo to first unread
by valaha  | Last activity by valaha   (10/15/2020 10:45:32 AM(UTC))
2
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416
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1
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Lansweeper Helpdesk Mail Go to last postGo to first unread
by BFI  | Last activity by BFI   (10/8/2020 7:09:00 AM(UTC))
2
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473
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0
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Drag and Drop Email Go to last postGo to first unread
by Chris Durham  | Last activity by Chris Durham   (9/29/2020 7:13:09 AM(UTC))
2
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605
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0
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different outgoing email-address for different teams Go to last postGo to first unread
by Maik  | Last activity by Brandon   (9/22/2020 7:10:53 PM(UTC))
3
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1,891
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0
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Local LAN went down
by Kostas P  | Last activity by Kostas P  (9/7/2020 10:51:03 AM(UTC))
0
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300
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0
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o365/ intune scanning errors Go to last postGo to first unread
by gdavid  | Last activity by compuag   (9/4/2020 5:53:13 PM(UTC))
2
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497
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0
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Users cannot access Helpdesk Go to last postGo to first unread
by Elwood472  | Last activity by FrankSc   (8/31/2020 4:23:26 PM(UTC))
1
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507
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1
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Search by ticket number Go to last postGo to first unread
by Techno  | Last activity by Techno   (8/27/2020 6:28:00 PM(UTC))
6
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1,032
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2
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Reason: No email address found for the following user
by Juha Otava  | Last activity by Juha Otava  (8/14/2020 9:59:41 AM(UTC))
0
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454
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0
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Export ticket to CSV Go to last postGo to first unread
by Skiki  | Last activity by KeithBecker   (8/13/2020 5:56:10 PM(UTC))
2
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5,412
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1
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stop users from re-opening a ticket once it is closed Go to last postGo to first unread
by jxh864  | Last activity by WitheringSilence   (8/13/2020 12:55:10 PM(UTC))
7
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4,276
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8
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