Hi Chrisy,Adding screenshots is a bit of issue at the moment....but try this:Open a user account in "Active Directory Users and Computers" that isn't working.Select the Account Tab.You'll find that the "User logon name" is different to user id used t...
Hi Chrisy,We managed to get the linkage to work by making sure that the Active Directory UPN is the same as Office 365 UPN. Have successfully resolved the issue on 2 accounts so now need to do the rest.Let me know if you need more info... happy to s...