What happened to the cloud version of Lansweeper?I believe it was fall 2019 that it was announced that the future of Lansweeper would be in the cloud. Is that still the plan?
When adding a follow up date to a Help Desk ticket, it should automatically add it (or give the option to add it) to the Lansweeper calendar. This would allow you to use the calendar to see all follow ups in once glance.
I am trying to deploy the upgrade from Windows 10 1909 to 2009 using Lansweeper but it keeps failing.If I use the System Account the result I get is:Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (xxxxxxx). ShareCredential: ...
In the Help Desk, I can add a new tab and create filters and columns to display the list of tickets I am interested in. Is there anyway to then export that list to an Excel sheet?
When printing a ticket, it should include a section with the contents of the History tab, which includes important details such as timestamps of when it was assigned or reassigned to another agent.
I am seeing the same after updating to 9.2.10.1.Trying to deploy to a filtered list of computers from the Windows Software page and the deployment does not start.If I go to Deployment and specifically select those computers it works.
Yassine Dakir wrote:Hi,You can go to Reports > Create new report > then you can use this sql code : Unfortunately this creates a report with a separate record for every note added to every ticket.I feel like all the functionality is already built int...
FrankSc wrote:Hello, The best way to do this, would be to create a report that holds the same columns. From there you can then export that easily to Excel.Easier said than done. I am not a SQL programmer. When I opened a support case about getting ...
