ricktgray
Engaged Sweeper II
since ‎04-17-2019
‎02-07-2023

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I created a report to show certain asset models. When ran, it only lists 5 assets when there are at least 15. If I look at one of the assets that is not listed and click its model type, the same 5 I see in the report are only listed. It does not even...
When creating ticket templates so agents can send quick responses to common issue, we sometimes need to attach files with instructions. We use Google Drive and when selecting a file from Google Drive to the template, the process to finish the creatio...
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