jshakour
Engaged Sweeper
since ‎04-16-2019
‎07-11-2022

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  • 3 Posts
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User Activity

Is there a way to auto assign tickets as they come into the help desk by title or keyword?
I am trying to use "Closed Per Agent Summary" widget and when I save it I get a message that says "this report has no results".I was hoping this widget would allow me to ee how many tickets my team has closed per day or week right on my dashbaord ins...
Is there an installer to bring Firefox up to the current version? I have 5 different versions of Firefox and if one installer can update them all... that would be great.... (Lumberg voice)