Mick_Montgomery
Engaged Sweeper
since ‎05-09-2018
‎07-11-2022

User Statistics

  • 3 Posts
  • 0 Solutions
  • 1 Kudos given
  • 3 Kudos received

User Activity

Is it possible to change the location where Lansweeper saves KBfiles and helpdesk ticket attachments from the default "C:\Program Files (x86)\Lansweeper\Website\helpdesk\files" to another directory? I would prefer to not have these files reside on an...
I am migrating our helpdesk service from Spiceworks to Lansweeper. One feature we use all the time in Spiceworks is the auto assignment of a ticket to the first agent who responds to the ticket via email.In Lansweeper I have enabled the auto assign f...
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