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susan_starr
Engaged Sweeper
since ‎01-16-2018
‎07-11-2022

User Statistics

  • 6 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

User Activity

Ticket Summary by Agent?

09-17-2019
Anyone know of a summary report that would give me the agents name, number of open and closed tickets in the current month?

Scheduled/Reoccurring Task

09-17-2019
I would love to be able to schedule a reoccurring task.

Count of closed tickets by agent

02-07-2019
Helpdesk: Count of tickets closed per year and month(28)can an agent ID be added to this report?

Rearrange the columns?

02-15-2018
anyone know if it is possible to rearrange the columns in helpdesk?

Future Dated Ticket?

01-16-2018
is it possible to create a future dated ticket?
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