I am looking for more widgets for Helpdesk agents or additional fields in agent tracker widget.- List of active requests for a single agent.- Agent Closure RateCan someone help be build and load these widgets?
So if I add the Asset primary keys, I will get hyperlinks for helpdesk tickets? That does not make sense. Can you provide a SQL statement showing me what it should look like to have a Helpdesk Report offering links to each ticket.
