About anpatterson03

anpatterson03 · 07-06-2022

Has anyone written a report to detect if TLS 1.2 is enabled and the default protocol for Windows 7-8.1 and Server 2008-2012R2? I need to know if TLS is enabled for our Carbon Black software to communicate, but trying to avoid a one-by-one approach an...

anpatterson03 · 04-20-2022

It would be great if there were more features available when it comes to the Knowledge Base such as additional formatting beyond the basic rich text. Built in templates to help with standardization. Built in Note or Warning fields that you can insert...

User's Assigned Assets · 07-30-2021

What happened to the user account view that listed their assigned assets? I can't find that anywhere. If I go to an asset I can see who it's assigned to and if I go to the user I can see the last device they logged into, but that only applies to Wind...

anpatterson03 · 08-12-2020

Are there any plans to bring the new web interface that is promised for the new Cloud Based system? Or is the going to be one of those forced upgrade instances where if you want the "new and improved" functionality, you have to purchase/migrate to th...

anpatterson03 · 07-30-2019

I would like to build a report that outputs the same information as a filter applied to the Helpdesk tickets below, but I am having difficulties with the root cause categories. I have seen a couple other posts in here about getting them to appear on ...

Re: User's Assigned Assets · 08-06-2021

I contacted support and this is a bug in the system. Look for LAN-10535 in the change logs for the fix in an upcoming release.

anpatterson03 · 12-04-2020

filip.lauwereys: Is an integration with warranty a valuable route for you ? Would you be willing to support this towards the vendors (as this can be a burden for us as they do not see the ‘bigger’ picture) Palo Alto, Cisco, Aruba, HP, various ...

anpatterson03 · 04-02-2020

I am wondering the same thing. Something in the way that report pulls data in the last version or two has changed. I get that report emailed to me daily for review and it used to be a couple hundred changes from various updates and such. Now it's 10,...

anpatterson03 · 01-05-2019

Thanks for that, I will check that out and hopefully that will help.

anpatterson03 · 10-04-2018

I have, but that report is cumbersome due to showing both software info and wmi info. I have looked at the report though to see if the missing computers appear there and they do, including with the software install.

User Statistics

User Activity

TLS 1.2 Enabled

Improved Knowledge Base

User's Assigned Assets

New Web Interface

Helpdesk Report with Root Cause

Re: User's Assigned Assets

Re: Switches / Routers and other active networking components (Managed)

Re: What exactly is Software: Changes in the last 24 hours reporting on?

Re: Knowledgebase Article Formatting

Re: Antivirus Install Count Report Issues