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INNO-IT
Engaged Sweeper II
since ‎11-17-2015
‎07-11-2022

User Statistics

  • 10 Posts
  • 0 Solutions
  • 4 Kudos given
  • 1 Kudos received

User Activity

Uptime Report duplicate powerstates

11-16-2021
Hi lansweeper community,I've a little report problem I hope you can help me with.I want to create a report to get the uptime stats for some assets.For this I've created a report to get the eventtype changes together with the eventtime.The actual repo...

Filter for Tickets with SLA

11-08-2018
Hello,Is it possible to create a filter for the helpdesk to show only tickets with SLA’s on it?The only SLA filter I found is the filter “SLA Overtime”.

Printing all tickets

05-20-2016
Hi,Is there a possibility to print all tickets assigned to an agent.

CC-User not working

04-29-2016
Hello,we are evaluating the helpdesk-system at the moment and tried to set one user as CC. The users doesn`t receive any mail with changes made to the selected ticket. The user was never logged on to the helpdesk-system. Can you please help us to get...

Create a custom asset within a widget

12-10-2015
Hi,we want to develop a widget which is generating a hostname. After this the widget should create an asset in the lansweeper database with the generated hostname.After deploying the computer with this hostname, the remaining details should be scanne...
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