sewardcounty
Engaged Sweeper II
since ‎02-12-2015
‎01-05-2024

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  • 10 Posts
  • 1 Solutions
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  • 2 Kudos received

User Activity

We have several Domains in our organization. A few of them, for security reasons, can not have trusts established with the domain we have Lansweeper installed on.Is there a way to make the Lansweeper website (on Domain A) "public" so that untrusted ...
Is there a configuration settings that will allow a User to Re-Open a Closed ticket?
Is it possible to allow the End User to set a Priority level when the create their tickets?
I have created a a new Category in the KB.Inside this Category I have created an Article.In the Article I attached a PDF.When accessing the article I can see the attachment but when I click on it I receive a message stating "Error: File not found".
When tickets are created there are no email notifications going out to the Techs. Under Outgoing Email Templates (Configuration/Email Settings) I have checkmarked the Ticket Creation Sent to Users. But no one is receiving any email notifications. ...
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