This is also being answered through email.
Quote:By trial and error I found that I had to setup the Active Scanning tab
This is not the case. None of the built-in reports in the report builder take into account which scanning method was used to scan a machine. If a computer was scanned with any scanning method, it will be added to your database and it will be included in the report “Computer: System configuration overview”.
What likely happened is that IP Range Scanning was not configured correctly and nothing was scanned using this scanning method.
Quote:Then I found in report builder the “IP Location: IP Address list" that reported the Linux and VM workstations but when I tried to add simple things like the workstation serial number the reports would report several instances of the same target. Since this is a derivedtbl format I was not able to figure out how to add/remove report data.
Computer and device information is currently stored in different tables. The IP address report is one of the few reports that combines both computer and device information. You cannot easily create custom reports that include both computer and device info. Basic computer info is stored in tblComputers, basic device info is stored in tblCustDevices. These tables are the starting points for creating computer or device reports.
Quote:It looks to me like only the IP Range scanning method lets you set the SSH credentials for accessing the Linux, Mac & VM targets.
These machines are considered “devices” in Lansweeper and can only be scanned through IP Range Scanning. IP Range Scanning is the only scanning method which allows you to submit SSH credentials.
Quote:What I need is a data report similar to the “Computer: System configuration overview - that will also report the Linux and VM machines. Most of what I need to report is in the data below except the Linux/VM’s.
See previous. You'll need to create separate reports for computers and devices. Info returned from Linux machines will be limited.