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After upgrade to 4.2.0.15 some reports are missing
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tarmo
#1 Posted : Friday, January 27, 2012 10:33:56 AM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Hi!

I had configured several default Mail Reports (to report if servers hard disks are full etc.).
But after upgrade these Reports are missing from Reports list.

How can I get back old reports?

with best wishes

Tarmo
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Lansweeper
#2 Posted : Friday, January 27, 2012 11:19:01 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
What was your previous version?
Upgrades don't delete any reports (in the worst case your report won't work anymore, but it won't be deleted)
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tarmo
#3 Posted : Thursday, February 02, 2012 7:02:29 AM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Lansweeper wrote:
What was your previous version?
Upgrades don't delete any reports (in the worst case your report won't work anymore, but it won't be deleted)


I found out what this was - I deleted some mail groups and with mail groups there I lost reports too (bug)- now I upgrtaded to 060 version where this bug is fixed -- BUT my old reports are still missing!

What must I do to get reports back?

:-(

Tarmo
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Lansweeper
#4 Posted : Thursday, February 02, 2012 11:24:09 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
If these were custom reports, they are lost unfortunately. We apologize for the inconvenience caused. There was indeed a bug that was causing reports to be deleted if the mail group they were assigned to was deleted, which has now been fixed.
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tarmo
#5 Posted : Thursday, February 02, 2012 11:57:16 AM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Lansweeper wrote:
If these were custom reports, they are lost unfortunately. We apologize for the inconvenience caused. There was indeed a bug that was causing reports to be deleted if the mail group they were assigned to was deleted, which has now been fixed.



no - they were all standard default reports - I have now situation where I have no several default (most needed) reports..

:-(

Tarmo
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Lansweeper
#6 Posted : Thursday, February 02, 2012 12:49:12 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
tarmo wrote:
Lansweeper wrote:
If these were custom reports, they are lost unfortunately. We apologize for the inconvenience caused. There was indeed a bug that was causing reports to be deleted if the mail group they were assigned to was deleted, which has now been fixed.



no - they were all standard default reports - I have now situation where I have no several default (most needed) reports..

:-(

Tarmo

Default reports can be recreated. Please provide us with the names of the reports and we will give you the necessary details to recreate them.
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tarmo
#7 Posted : Friday, February 03, 2012 7:04:52 AM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Lansweeper wrote:
tarmo wrote:
Lansweeper wrote:
If these were custom reports, they are lost unfortunately. We apologize for the inconvenience caused. There was indeed a bug that was causing reports to be deleted if the mail group they were assigned to was deleted, which has now been fixed.



no - they were all standard default reports - I have now situation where I have no several default (most needed) reports..

:-(

Tarmo

Default reports can be recreated. Please provide us with the names of the reports and we will give you the necessary details to recreate them.



something about 20 reports - but I do not remember all names - how can I quickly export to excel all my default reports and where can I find complet list of all default reports (I do not want to install one version else somewhere; and comparision from screen is very painful; I do not see inside lansweeper possibility to export reports list)?



Tarmo
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Lansweeper
#8 Posted : Friday, February 03, 2012 10:57:57 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
tarmo wrote:
I do not see inside lansweeper possibility to export reports list)?

It is not currently possible to export a list of all reports available in your report builder.
The file attached to this post contains a list of all default reports.
File Attachment(s):
ReportNamesList.txt (16kb) downloaded 3 time(s).
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tarmo
#9 Posted : Friday, February 03, 2012 12:29:58 PM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Lansweeper wrote:
tarmo wrote:
I do not see inside lansweeper possibility to export reports list)?

It is not currently possible to export a list of all reports available in your report builder.
The file attached to this post contains a list of all default reports.



Missing reports list is here:

Autorun: High number of autorun items
Chassis: intrusion detected
Computer: Duplicate MAC addresses
Computer: Duplicate SID
Computer: Local administrator account name
Computer: Memory changes
Computer: New computers found in the last 24 hours
Computer: New computers found in the last 7 days
Computer: Unauthorized Administrators
Device: New devices found in the last 24 hours
Device: New devices found in the last 7 days
Device: Partition less than 10% free space
Device: Printer almost out of toner
Device: Printer out of toner
Device: Printer status
Device: Printer Toner level
Disk: Servers less than 1 GB free HD
Disk: Workstations less than 1 GB free HD
Error: RPC Server unavailable
Error: WMI access denied
License: Duplicate software licensekeys (Microsoft)
License: Duplicate software licensekeys (non-Microsoft)
Memory: Less than 512MB RAM
Memory: More than 2GB RAM
OS: Booted in safe mode
OS: Not latest Service Pack Win2003
OS: Not latest Service Pack Win2008
OS: Not latest Service Pack Win2008 R2
OS: Not latest Service Pack Windows 7
OS: Not latest Service Pack XP
OS: Not latest Service Pack XP (x64)
Printer: Shared printers
Process: High number of processes running
Server: All servers without Anti-virus software
Services: Automatic services which are stopped on servers
Services: Microsoft DNS server installed
Services: Microsoft Exchange server installed
Services: Non standard accounts
Services: System Restore service not running
Shares: Invisible$ shared folders
Shares: Visible shared folders
Software: changes in the last 24 hours
Software: changes in the last 7 days
Software: Never scanned software
Thermal state: critical
Workstation: All workstations without Anti-virus software

46 items total

:-(

Tarmo
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Lansweeper
#10 Posted : Friday, February 03, 2012 4:32:02 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
There is a way to re-add all default reports, though it is a bit involved. In your Lansweeper configuration console under Lansweeper\Database Scripts, execute the two scripts attached to this post, in any order. (Copy and paste the code and hit the "Execute sql script" button.) You may encounter errors from default reports already present in the database, but these can be ignored.

Just to be safe, we recommend performing a database backup before executing these scripts.
File Attachment(s):
SCRIPT - InsertReportNames.txt (36kb) downloaded 7 time(s).
SCRIPT - InsertReportCode.txt (198kb) downloaded 5 time(s).
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tarmo
#11 Posted : Monday, February 20, 2012 9:14:27 AM
Rank: Freeware user

Groups: Member
Posts: 7
Location: Tartu
Lansweeper wrote:
There is a way to re-add all default reports, though it is a bit involved. In your Lansweeper configuration console under Lansweeper\Database Scripts, execute the two scripts attached to this post, in any order. (Copy and paste the code and hit the "Execute sql script" button.) You may encounter errors from default reports already present in the database, but these can be ignored.

Just to be safe, we recommend performing a database backup before executing these scripts.



Thank You - it works!
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