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Error: Either BOF or EOF is True
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Allisondk
#1 Posted : Monday, January 16, 2012 4:26:30 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 13
Location: Hopkinsville, KY
In Lansweeper Configuration, when under the active scanning tab of scanning setup, if I try to add anything into the active scanning OU filtering portion, I see this error message:

Either BOF or EOF is True, or current record has been deleted. Requested Operation requires a current record.

How can this be corrected?
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Lansweeper
#2 Posted : Monday, January 16, 2012 4:28:32 PM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
Please contact us at support@lansweeper.com and provide us with the following:
- Screenshot of the error message.
- Screenshot of your web console landing page.
- Screenshot of what you see when clicking the "Configuration tool" link in the top right corner of your web console landing page.
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Allisondk
#3 Posted : Monday, January 16, 2012 5:22:37 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 13
Location: Hopkinsville, KY
Here are all the shots requested
File Attachment(s):
ScreenShots.zip (371kb) downloaded 7 time(s).
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Lansweeper
#4 Posted : Tuesday, January 17, 2012 10:14:46 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
Do you have the latest available service pack installed for SQL Server 2000?
Is MDAC (Microsoft Data Access Components) installed on the machine? This is standard on more recent operating systems.
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Allisondk
#5 Posted : Tuesday, January 17, 2012 3:39:41 PM

Rank: Premium user

Groups: Member, Premium Users
Posts: 13
Location: Hopkinsville, KY
We are on the latest service pack, see attached image
Allisondk attached the following image(s):
sql.jpg
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Lansweeper
#6 Posted : Wednesday, January 18, 2012 10:43:03 AM

Rank: Administration

Groups: Administration, Premium Users
Posts: 10,379
We will close this thread and continue troubleshooting in the first thread you've made, as the two problems appear to be related.
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